We're Here to Help
Get the support you need, when you need it. Our dedicated team is available 24/7 to assist you.
Video Tutorials & Knowledge Base
Learn the basics, master new features, and get quick answers — directly from the solutions' official channels.
Shortcuts Tutorials
Complete video guides for salon management, booking systems, client profiles, and inventory tracking.
GymMaster Tutorials
Learn membership management, class scheduling, access control, and performance tracking for fitness centers.
Windward Tutorials
Step-by-step guides for retail operations, inventory management, sales tracking, and customer engagement.
Support Services Overview
Comprehensive support designed for Middle Eastern businesses
Technical Support
Assistance with installation, bug resolution, and integrations
License Assistance
Guidance for renewals, compliance, and regional licensing
Training & Onboarding
Step-by-step walkthroughs and demo sessions for your team
Partner Support
Coordination with vendors and partners for smooth service delivery
Submit a Support Request
Our team will get back to you as soon as possible.
Our Support Commitment
Our goal is simple — to make sure you always feel supported, informed, and confident using our solutions.
Local Support
Our regional team offers fast, multilingual support tailored for the Middle East.
Fast Response
We value your time — most inquiries get a reply within 4 business hours.
Licensed & Secure
Every solution we support is fully licensed and compliant with regional data standards.
Customer First
We go the extra mile — ensuring your satisfaction every step of the way.
What Our Clients Say
"The support team was simply amazing! They guided us step-by-step through setup and even followed up afterward to make sure everything was perfect."
"We reached out about a billing issue, and support responded within minutes. They were kind, clear, and solved everything on the first try!"
"I’ve never seen such helpful support! They not only fixed my issue but explained everything in detail so I could handle it next time."